Star Compass Co., Ltd. (“we,” “us,” “our”) has established the following policy regarding the handling of personal information. We hereby publish this policy and declare our commitment to complying with it.
Definition of Personal Information
Personal information refers to “personal information” as defined in Japan’s Act on the Protection of Personal Information. It is information about a living individual that falls into either of the following categories:
（1）Information that can be used to identify a specific individual by name, date of birth, or other descriptions contained within that information.
（This includes information that can be easily cross-referenced with other information to identify a specific individual.）
（2）Information that contains a personal identification code.
Personal Information Protection Policy
We have established the personal information protection policy as outlined below. We recognize the importance of protecting personal information and will be thorough in our efforts to do so.
Regarding the Use of Personal Information
（1）Acquiring Personal Information
To ensure our operations run smoothly, when we receive an inquiry from you, we will acquire your personal information, such as your name, date of birth, telephone number, email address, and address.
（2）Use of Personal Information
We will clarify the purposes for which we use your personal information and will only use it within the scope of those purposes.
（3）Compliance with Laws and Regulations
We will comply with all applicable laws and regulations concerning the personal information we hold.
（4）Improvement and Review of Personal Information Handling
We will continuously improve our management system and framework for the protection of personal information.
Purpose of Use
We will use the personal information we acquire from you for the following purposes:
（1）To respond to your inquiries and book consultations
（2）To check for conflicts of interest, etc., when providing you with a consultation
（3）To send you various materials and information
（4）To improve our website and business operations
（5）To report the status of inquiries to our site maintenance and management vendors in a way that does not identify you personally
（6）To aggregate and publish information in a statistical format that does not identify you personally
（7）To send you emails
Regarding the Use of Cookies, etc.
Our website may use cookies and similar technologies for purposes such as stable service provision, improved convenience, and access analysis. The information collected through these means does not directly identify you, but it is used to understand your behavior patterns and access status to help us improve our services.
You can restrict or refuse the use of cookies through your browser settings. However, please be aware that some features may not function correctly if you do so.
Additionally, when we use external services such as Google Analytics or reCAPTCHA, those services may set their own cookies and collect your device information and activity logs.
Disclosure of Personal Information to Third Parties
We will not disclose the personal information we acquire from you to any third party without your prior consent. However, we may disclose your personal information without your prior consent in the following cases:
（1）When we are required to disclose it by law
（2）When we determine it is necessary to protect our rights, interests, honor, or credibility, or those of yours or a third party
（3）When you have given prior consent to the disclosure of your own personal information
Inquiries Regarding Refusal to Use or Provide Your Personal Information
If you have provided us with your personal information but no longer wish for us to use it or provide it to third parties within the scope of its intended use, please contact us.
Regarding Changes and Notifications
We may change the contents of this privacy policy without prior notice. We are unable to contact you regarding every change, so please refer to the latest version on this page when using our services.
Correction and Deletion of Personal Information
（1）If the personal information we hold about you is incorrect, you may request that we correct or delete it.
（2）When we receive such a request from you, we will decide whether to correct or delete the information. After correcting or deleting the information in accordance with our procedures, we will notify you without delay.
Disclaimer
The information posted on this website is provided with the aim of being accurate and up-to-date, but we make no guarantee as to its completeness or reliability. Even if there are errors or omissions in the content, the operators of this website cannot be held responsible. Please be aware that the content may be changed, updated, or deleted without notice.
Furthermore, the operators of this site do not manage the content of third-party websites linked to from our website, and we assume no responsibility for the accuracy or reliability of their content, nor for any damages or trouble that may arise in connection with them. We ask that you use the information at your own discretion and risk.
Additionally, your use of this website is at your own discretion and risk. The operators of this website shall not be liable for any damages whatsoever arising from the use of the website or in connection with it.
Copyrights & Portrait Rights
The content provided on this website (text, images, audio, video, etc.) is protected by copyright law and related regulations. The unauthorized reproduction, duplication, modification, or distribution of this content is prohibited. You shall use the content of this website only within legally permissible limits and may not use it for commercial purposes without the permission of the rights holder.
In addition, portrait rights and privacy rights apply to the images of individuals (photos, videos, etc.) posted on this website. The use, alteration, or publication of portraits without the consent of the rights holder is prohibited.
Contact for Inquiries and Consultations
We accept complaints and consultations from you regarding our handling of your personal information. For consultations or complaints, please contact us at the following:
Star Compass Co., Ltd.
Email Address: contact@star-compass.jp